Frequently Asked Questions


Do I have to spend any money to get started?

We're so confident that your going to LOVE NewsMiner, that we give you a complete 30-Day money back software satisfaction guarantee, plus, we give you everything you need to get started, including free "How To Get Started Videos" plus a free trial of our Track ‘n Trade Trading Platform which includes 14-days of free access to all three financial markets, Stocks, Futures & Forex.

What computer and operating system does NewsMiner run on?

NewsMiner was designed in a language known as Java, therefore any platform, including PC, Mac or Linux that runs the Java work environment can run NewsMiner.  (Make sure you have the latest version of Java.) The more memory you have, and the faster your computers CPU, the more efficient your NewsMiner environment will be.

How much is the data service?

NewsMiner does not have a data service fee.

What markets are included in NewsMiner?

Stocks Version: Almost every US Stock & ETF Available.
Futures Version: Almost every single commodity you can imagine, from all the major US exchanges.
Forex Version: The top 24 commonly traded currency pairs.

Can I select a specific stock, commodity or Forex pair in NewsMiner?

Yes! Use the search capabilities within NewsMiner to search and find news and information regarding any particular stock, commodity futures, or forex pair.

Do you have real, audited, registered track record for NewsMiner?

NewsMiner is not a “formal trading system” traded under management, NewsMiner is a very powerful research tool that pinpoints hot market news and information; you can use that information however you see best. 

How long have you been in business?  Are you here today, and gone tomorrow?

Gecko Software has been in business for over 19 years.  We recently received an award for being one of the top 25 software developers in our industry, and we fully expect to be around far into the future.  Gecko Software’s flagship product, Track 'n Trade has also received Stocks & Commodities Magazine's Annual Readers Choice Award six times.

How do I get started?

Click the "buy now" button found at the bottom of this page, and you'll be linked into a page where you can download your copy of the software.  Once you install the software, make sure to register, and watch the educational “How To” videos provided.

How long will I have to wait?

There will be no waiting!  On the next page, after you fill in the form, you will be given a link to download the software so you can get started right away.

Do I need to open an account with a broker?

No, it is not necessary that you open a trading account with any particular broker to use NewsMiner.  NewsMiner does not “execute” orders, it is a research tool.  NewsMiner is NOT a robot trading system, with NewsMiner, you are the trader, and NewsMiner feeds you the fundamental information that you need to make informed decisions.  You can continue to use your current broker while using NewsMiner, since NewsMiner is not connected to, and does not send orders to your broker.  NewsMiner was developed to help you research trading opportunities, it is not a trading platform, and therefore is not tied to any one brokerage firm.

If I have any questions who do I Contact?

For software help/tech-support questions, call toll free: 1-800-862-7193 Extension 3 (435-752-8026 international), or call your personal account representative at the same 800 number, but select Extension 2.